As pharmacists, it is important to understand the different views of management, both classical and modern. By understanding these views, we can better manage our pharmacies and ourselves.
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| Classical and Modern Views of Management |
Classical Management Theory
The classical view of management is based on the work of early management thinkers such as Frederick W. Taylor and Henri Fayol.
These thinkers believed that there were a set of principles that could be applied to all organizations, regardless of size or industry.
Some of the key principles of classical management theory include:
1. Division of labor: Work should be divided into small, specialized tasks.
2. Unity of command: Each employee should report to only one supervisor.
3. Authority and responsibility: Authority and responsibility should go hand in hand
4. Discipline: Employees should be disciplined for violating rules or regulations.
5. Scalar chain: Communication should flow through the chain of command.
6. Remuneration: Employees should be paid fair wages.
7. Centralization: Some decisions should be made at the top of the organization, while others can be made at lower levels.
8. Order: There should be a place for everything and everything should be in its place.
9. Equity: Employees should be treated fairly.
10. Stability of tenure: Employees should have job security.
11. Initiative: Employees should be encouraged to take initiative.
12. Esprit de corps: There should be a sense of teamwork and unity among employees.
Modern Views of Management
Modern management theory takes a more holistic view of organizations. It recognizes that organizations are complex systems that are influenced by a variety of factors, both internal and external.
- Systems thinking: Organizations should be viewed as systems, with each part of the system interconnected with the others.
- Contingency theory: There is no one-best way to manage. The best approach will vary depending on the specific situation.
- Total quality management: Quality should be built into every aspect of the organization.
- Empowerment: Employees should be empowered to make decisions and take ownership of their work.
- Change management: Organizations must be able to adapt to change.
- Diversity and inclusion: Organizations should be welcoming to people of all backgrounds.
Applying Management Theory to Pharmacy
Both classical and modern management theory can be applied to pharmacy.
Some of the ways that classical management theory can be applied to pharmacy include:
1. Developing clear job descriptions and delegating tasks effectively.
2. Establishing a chain of command and ensuring that employees understand who they should report to.
3. Providing employees with regular feedback and coaching.
4. Recognizing and rewarding employees for their accomplishments.
5. Creating a culture of quality and continuous improvement.
6. Empowering pharmacists and technicians to make decisions and take ownership of their work.
7. Embracing change and adapting to new technologies and regulations.
8. Creating a diverse and inclusive workplace.
Conclusion
By understanding both classical and modern management theory, pharmacists can develop the skills they need to be effective managers.
Whether they are managing a pharmacy team, a project team, or their own time, pharmacists can use management principles to achieve their goals.